Job Description

The Quality Assurance Associate plays a vital role in promptly analyzing the quality of print book files and making decisions based on provided specifications and instructions. They are responsible for ensuring the final file meets the required standards and possess strong attention to detail, adaptability to updated instructions, and the ability to accurately determine whether a file passes or fails. The ideal candidate should demonstrate professionalism, work independently, efficiently navigate through a decision-driven workflow, and effectively track data using Excel.

Roles and Responsibilities:

Conduct visual reviews of print book files, adhering to specifications and training

Perform repetitive tasks, making judgment-based decisions based on guidelines provided in standard operating procedures (SOPs)

Compare each task against the specifications outlined in SOPs

Work autonomously within general workflow guidelines to meet targets and timelines

Execute tasks with fairness, comprehending instructions from Subject Matter Experts, managers, or SOPs

Communicate inquiries effectively to Quality Assurance Specialists and Quality Assurance Leads

Maintain records of daily work using Excel and be open to working on weekends

Demonstrate maturity and the ability to review explicit adult content from a clinical perspective, including nudity and strong language

Basic Qualifications:

Bachelor’s degree in any field

Proficiency in Microsoft systems, including Word and Excel

Fluency in spoken and written English

Ability to meet deadlines in a fast-paced work environment driven by software systems and processes

Troubleshooting skills and the ability to make prompt visual decisions based on training

Preferred Qualifications:

Knowledge or experience in the publishing industry is desirable

Experience in quality assurance

Experience in data tracking

Aptitude for quickly learning new systems and software

Strong multitasking and prioritization skills, with excellent organizational and follow-up abilities

Additional Information:

Domestic Relocation Provided: No

Shifts: Rotational (the work environment operates 24/7, and shifts are rotational)

Weekly Off: Rotational two consecutive days off (the workweek consists of five working days with two consecutive days off)