Job Description:

• The Selling Partner Support Associate acts as the primary interface between Amazon and our business partners.
• The Selling Partner Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform.
• The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role.
• A Selling Partner Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.