Location:
RGA Tech Park, 2nd floor Block-2, Survey # 31/1, Chikkannhelli Village, Varthur Hobli, Bangalore East Taluk, Bangalore - 560035, India
Job/Position Description:
Qualification
B-Tech /B E
- Electrical
- EEE
- E&C
- Instrumentation & Controls
- Environmental
- Mechanical
JOB RESPONSIBILITIES:
- Support & provide service via calls, emails and tickets
- Work on provided offline activities
- Follow given SOP’s and flag any unresolved issues, escalations to L2
- Ability to diagnose and analyze technical problems
- Analyse different systems and energy data to find potential for energy optimization.
- Work on projects that requires data mining, analysis & presentation
- Follows up and meets commitments to customer
- Flexibility towards shifts and week offs as per requirement
Essential Competencies/ Primary Skill Set:
Soft Skills
- Excellent verbal and written communication skills
- Passion for Technology & customer support
- Demonstrable ability to work in fast-paced, technical, cross functional environment
- Cross-Team collaboration
- Team Oriented. Ability to logically prioritize tasks and schedule work accordingly