Job Description

At Deloitte, we are known for setting a standard of excellence -- and for the people delivering it! The Development Center of Excellence (COE) delivers value through business-focused, efficient, and innovative learning, performance, and development solutions and by building the world’s best leaders. Structured to achieve tight alignment with the businesses while advancing Deloitte’s brand in the marketplace, this COE consists of dedicated Development Advisors and Subject Matter Advisors (SMAs).

Work you’ll do

In this role, you will be expected to act as the custodian of the leader development curriculum for USI Consulting, wherein you will have the opportunity to strategize learning adoption, design path-breaking journeys, explore the modern ways of learning, and deploying learning solutions. As an AM, you will be expected to actively support projects aligned to one or more leader development threads while driving connection across the broader team. The goal is to ensure that the team’s efforts align with the business’ strategic needs and priorities. General responsibilities related to those serving in these roles include, and are not limited to:

Job Responsibilities:

oStrategy & Vision:

oWork with key business stakeholders to identify leader development needs and trending skills in the market

oProvide input into the development of a learning and development roadmap to build and deliver required capabilities

oProvide input into the annual plan and budget to execute learning and talent development activities

oAct as a learning and talent development business advisor on effective and leading-edge learning and development strategies to achieve business goals

oProgram Management:

oPlan and run key onboarding and continuous development programs at Deloitte, partnering with the business, vendors, and HR teams. This includes participant registration, facilitator onboarding, train the trainer workshops and end to end program management on the day of the program.

oPartner with SMEs and US teams to ensure training materials are most up to date.

oEnsure excellent practitioner experience through delivery and seek feedback regularly to determine ROI

oContinuously look for new ways to bring leading edge technologies and concepts to enhance the learning of practitioners

oPartner with the Learning Delivery and Evaluations teams to use best-in-class core talent development processes for communications, classroom delivery, metrics, reporting, and solution support

oOperations:

oManage L&D investment through effective planning, budgeting, forecasting, and vendor management

oUse learning measurement and analytics to assess program efficiency and effectiveness, ensuring that all key learning metrics are measured, published and leveraged for decision making

oSimplify learning opportunities / make learning more planned and predictable

oEnhance operational efficiencies ensuring on time deliveries and coach availability, and leverage 3E framework for multiple career models in play within the service area

oCommunications:

oLead the creation of key stakeholder communications such as scorecard updates, practice-wide communications, Learning SPOCs communications, etc.

oMetrics/Reporting:

oDemonstrate initiative in gathering feedback and data from practitioners, improving learning and development programs, and constantly moving learning to the next level

oWork in partnership with the Delivery and National Evaluations teams to use standard metrics and develop any unique measurement requirements for projects.

oProduce metric scorecards for learning programs as appropriate

oPrepare debrief presentations to assist with the facilitate of program delivery discussions

Preferred skills:

·Must be able create business value of Learning initiatives

·Action Oriented with focus on delivery and timelines

·High Customer orientation, excellent interpersonal skills and project management

·Strong orientation towards contemporary trends in adult learning, and training. Demonstrated ability to put theory into practice

·Analyze Data to unearth performance gaps and validate hypotheses. Strong proficiency in using MS Office tools, including MS Excel

·Strong orientation towards and understanding of contemporary technology trends in general and learning technologies. Ability to independently work with cutting-edge technologies and enable their quick and wide adoption in the space of learning

How you’ll grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities— including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Centre in India, our state-of-the-art, worldclass learning Centre in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development.