Job Description

The profile we are looking for is a customer minded colleague, with a strong background in solution delivery, support, and operations. You will work in all phases of the life cycle including installation, upgrade, troubleshooting, integration and maintenance, but also be a key stakeholder for improving our product to meet all the future DevOps demands by taking us to a fully automated CI/CD flow. Our ways of working are based on agile principles, and we are organized in a true DevOps structure, “small company approach”, there you will play a vital role.

This unit is built and based on diversity, a strong cross unit collaboration, high degree of innovation and a learning culture, to reach business excellence.

What you will do

• Work with end-to-end troubleshooting
• Work in all phases of the life cycle including install, upgrade, integration, and maintenance
• Drive automation to secure efficiency and ease of use
• Be part of 24/7 support
• Do technical work in cross-organizational teams.

You will bring

• Degree in Software Engineering or similar
• Solid Linux/Unix handling knowledge
• Experience in container technologies e.g. Docker/Kubernetes
• Azure or any other cloud basics.
• Scripting basics (e.g. Python, Ansible) preferable.
• Database queries to fetch data from database(s).
• Understanding of Grafana, OpenSearch.
• ITIL processes knowledge is a merit.
• Knowing or having background in service operations (problem, event, incident mgmt.) and service transition (change and knowledge mgmt.)
• Embrace working in a rapidly developing area, understand that innovating, adapting and responding to change is key to becoming successful.
• Fluent in spoken and written English