1. Customer Services:

1. Understand and participate in Performance for Growth ensuring stretching personal objectives, a personal development plan and regular self and team feedback.
2. Comply with the Training and Competency requirements and complete required training in a timely manner.
3. Actively contribute to a culture that achieves the business goals, delights customers and keeps consumer advocacy at the heart of everything we do.
4. Ensure that good client / consumer outcomes are at the center of all operational activity and decision making.
5. Deliver great clients and consumers service and seek to exceed client / consumer expectations.
6. Adhere to all regulatory requirements within role responsibility and escalate issues quickly.
7. Pro-actively identify risks and make recommendation to mitigate these.
8. Understand and adhere to specific regulatory obligations and company policies and procedures.

2. Operational Efficiencies:

1. Delivering excellent customer service and responding accurately to individual customer needs
2. Consistently delivering customer focused outcomes to a high standard within agreed timescales, procedures and quality standards.
3. Consistently contributing to the achievement of team targets.
4. Maintain accurate records of customer communication and discussions using the appropriate internal systems.

Requirement:-

Experience in International Non Voice Process:- 2 to 3 years

Flexible for UK Shifts

Good English Communication Skills

Walk in Details:-

Interested candidates can visit our Navular Office for Interview Round on 24th ,25th, 26Th May 2023 at 11:00 am along with the copy of their CV and Covid Vaccination Certificate.

Contact : Shine Albert.

Address:-HCL Technologies

Village and Panchayat,

ETA 3- Techno Park,

Special Economic Zone 33 Rajiv Gandhi Salai,

Navallur, Taluk,

Chengalpattu,

Tamil Nadu 603103