Job Responsibilities:

• Excellent communication skills to attend/resolve client issues on calls/chat/mail.
• Communication scale – CEFR :: C1, C2
• Open to work in 24×7 Shifts, voice process, rotational weekly off, work from office environment and candidate should have completed double vaccination completed.
• Analytical problem solvers who will understand issues and to resolve customer issues.
• Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently.
• Being proactive and show the utmost respect for customer’s time.
• Good time management, ensuring all contacts with customers add value.