Infosys Off Campus Drive For Fresher
Tue Jun 20 2023
About company
Infosys Limited is an Indian multinational information technology company that provides business consulting, information technology and outsourcing services. The company was founded in Pune and is headquartered in Bangalore.
Apply Job
| Company Name | Infosys |
|---|---|
| Job Role | Process Trainee |
| Qualification | Any Graduate |
| Job Location | bangalore |
| Experience | Freshers |
| Package | As per company standard |
| For Similar Jobs | Join our Telegram Channel |
Job Description
Responsibilities
• L1 Service Desk Technical Support (JL2A & Jl3A)/Voice+Chat (NO 2B)
• European client - WFO/WF client location which is in Bellandur Bangalore
• 24/7 weekly shift roaster/International call handling experience,6 days working.
• Trouble shooting lists – VPN, BSOD, Bit locker, MS teams, Password reset, Active directory, Printer, Outlook/webmail/Add ins/PST/DST/, BIOS, Drivers & Installation
• Ping command
• Difference between service request & incidents.
• Aware about the SLA/Metrics handled.
