Job Description:

• NTT Data is Hiring For Operations Executive – Freshers.

Eligibility Criteria:

• University Degree or equivalent that required 3+ years of formal studies.
• Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.
• Ability to work in a team environment.
• Good logical thinking ability.
• Good English Comprehension/written skills should have exposure to MS Office.
• Good Communication Skills Both Verbal and Written.
• Ability to interact with clients preferred.

Job Responsibilities:

• Oversee data integrity of member enrollment records and remittance files transmitted from the state.
• Provide timely, efficient support for the eligibility load process while coordinating with corporate IS department to resolve issues that arise during the process.
• Provide research to correct errors in membership and Primary Care Physician data output within the provider information system.
• Complete monthly reconciliation process of remittance files by resolving discrepancies in report.
• Generate internal ad-hoc reports and analysis as needed.
• Enters, daily, eligibility data: new enrollees, changes, and cancellations.
• Research information on members/subscribers to resolve problems and disputes.
• Maintains quality and production standards as outlined by government regulations and department policies & procedures.
• Completion of volumes in queue within specified Turn Around Time.
• Ability to meet their required production and Quality target.
• Setting productivity /Quality benchmark.
• Handles internal and external inquiries concerning billing, enrollment of member or subscriber.