Job Description

• Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
  
• Build a rapport with customers with clear and confident communication.
  
• Focus on customer satisfaction and first-time-resolution.
  
• Engage with the technical team to provide faster resolutions to technical issues.
  
• Work closely with the technical content team to identify gaps in the help module.
  
• Should be willing to work night shifts.
  

Please note that we have requirements for this role in Chennai, Salem, Coimbatore, Tirunelveli, and Madurai.